Contact Us
Contact The Prize Market
We read and reply to every message — usually within one working day, always within two.
General enquiries: hello@theprizemarket.co.uk
Use this for support questions, partnership ideas, press enquiries, or anything else. A real human will reply.
What to expect
- Response time: Within 1 working day for most things. Maximum 2 working days during busy periods.
- Live chat: Not available right now. We'd rather give you a thought-out written reply than a rushed live one.
- Phone: No phone line during pre-launch. If your matter is urgent, mark your email subject
URGENTand we'll prioritise it.
Trust & safety
For abuse reports, safeguarding concerns, or anything involving suspected fraud, email us at the address above with subject TRUST & SAFETY and we'll treat it as priority.
Press & partnerships
For media enquiries, brand partnerships, or prize-supplier conversations, email us with PRESS or PARTNERSHIP in the subject line. We typically reply within 2 working days.
Company information
The Prize Market Group Limited Registered in England & Wales · Company Number 16399750 Operating under the UK Gambling Act 2005 prize-competition exemption · 18+ only