Contact The Prize Market

We read and reply to every message — usually within one working day, always within two.

Email

General enquiries: hello@theprizemarket.co.uk

Use this for support questions, partnership ideas, press enquiries, or anything else. A real human will reply.

What to expect

• Response time: Within 1 working day for most things. Maximum 2 working days during busy periods.
• Live chat: Not available right now. We'd rather give you a thought-out written reply than a rushed live one.
• Phone: No phone line during pre-launch. If your matter is urgent, mark your email subject URGENT and we'll prioritise it.

Trust & safety

For abuse reports, safeguarding concerns, or anything involving suspected fraud, email us at the address above with subject TRUST & SAFETY and we'll treat it as priority.

Press & partnerships

For media enquiries, brand partnerships, or prize-supplier conversations, email us with PRESS or PARTNERSHIP in the subject line. We typically reply within 2 working days.

Company information

The Prize Market Group Limited Registered in England & Wales · Company Number 16399750 Operating under the UK Gambling Act 2005 prize-competition exemption · 18+ only